Last updated March 06, 2021
Thank you choosing Twisted Nut.
If, for any reason, You are not satisfied with your purchase We invite You to review our
policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the
The following definitions shall have the same meaning regardless of whether they
appear in singular or in plural.
For the purposes of this Return and Refund Policy:
● You mean the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.
● Company (referred to as either "the Company '', "We", "Us" or "Our" in
this Agreement) refers to Twisted Nut, Schönhauser Allee 52A, Berlin
10437, Germany .
● Service refers to the Website.
● Website refers to Twisted Nut accessible from .co.
● Goods refer to the items offered for sale on the Service.
● Orders mean a request by You to purchase Goods from Us.
Office address (private) Schönhauser Allee 52A
Berlin , Berlin 10437
For defective or damaged products, please contact us at the customer service
number below to arrange a refund or exchange but no returns.
● Sale items are FINAL SALE and cannot be returned.
● As we sell edible products we do not offer returns on our
products. But in case you received a damaged or broken jar of our peanut
butter, you can write to us on the contact details provided below.
you need send photos of the delivery box from the top and photos of the product itself. And only after
careful inspection of your photos we will initiate send you a new product or refund
request and will send you the necessary steps via email.
If you have any questions concerning our return policy, please contact us at: